Privacy policy

NI Cyber Security Centre web services privacy notice

This page explains what information is gathered when using this website and when contacting the NI Cyber Security Centre team by using the feedback service. It also explains the purpose for using this information, how it is used and for how long it is kept.

Department of Finance privacy information

The NI Cyber Security website is edited by the NI Cyber Security Centre Comms team, itself part of the Department of Finance. It is responsible for the provision of the provision of cyber advice and guidance across Northern Ireland.

In order to carry out its functions the NI Cyber Security Centre processes some personal information. This Privacy Information Statement relates to the NI Cyber Security Centre Web Service. The type of data held and the reasons NI Cyber Security Centre are required to process it are set out below.  The Department of Finance is the data controller of the information and is committed to protecting your privacy at all times when using your personal data.

Data Protection Officer

The Data Protection Officer for DOF can be contacted at:

Data Protection Officer
Information Management Unit
Room 29, Dundonald House
Stormont Estate
Upper Newtownards Road


NI Cyber Security Centre Data Controller

If you need to contact the Data Controller for the NI Cyber Security website, you can do so at the following address:

Data Controller
NI Cyber Security Centre
ECIT, Catalyst
Queens Road


Purpose for processing

Your information is collected for the purposes of:

  • identifying web errors, broken links or technical problems
  • obtaining feedback from our customers to help improve our services
  • responding to customer queries

Types of personal data

The NI Cyber Security Centre Web Service collects two kinds of personal information from visitors to the website:

  • customer feedback (through visitors voluntarily sending us personal information)
  • email address (if the visitor wishes a response to their feedback)

Use of cookies

The NI Cyber Security Centre Web Service, and some of the tools and services to which we link, use cookies. The NI Cyber Security Centre Web Service does not collect any personal information via cookies or online surveys.  You can find more information on these cookies on the Cookies page.

Lawful basis for processing

Any personal information sent via an NI Cyber Security Centre feedback service is processed on the basis of a Public Task: the performance of a task carried out in the public interest or the exercise of official authority vested in the controller

How your personal information is obtained

Your personal information is obtained by using a contact form on the NI Cyber Centre website.

Who will your information be shared with

NI Cyber Security Centre will not share your personal information with third parties, except in the instance where NI Cyber Security Centre receives information via the NI Cyber Security Centre feedback service that indicates that you are in significant distress or experiencing a cyber incident, in which case we may pass your details to the relevant branch of the Northern Ireland Civil Service or PSNI or NCSC and ask that they contact you directly. Using your information in this way is considered a vital interest.

How will it be used

Your information is used to contact you regarding feedback we have received on our website. The only personal information we receive is that which is voluntarily sent to us via our Feedback facility.

If you indicate you require a response, you are asked to provide your email address. If you choose to provide any further personal information, this will be used only to the extent that it is necessary to respond to your query.

How long will we keep it

Your information will be stored until we have responded to your query and then it will be deleted after one month to allow for statistical analysis and monitoring. We aim to respond to all feedback within ten working days though in exceptional circumstances, it may take us longer than this to resolve your query.

Online services linked to from the NI Cyber Security Centre website

There are a variety of online services that are linked to and from the NI Cyber Security Centre website. Some of these will gather personal information. As this data does not go to the NI Cyber Security Centre Communications Team, this Privacy Notice does not cover these services. Links to the privacy notices for these services should be considered on the relevant pages outside of the main NI Cyber Security Centre website.

Your rights

Under data protection legislation, you have rights as an individual which you can exercise in relation to the information the Department of Finance hold about you. The Department tries to be as open as possible in terms of giving you access to your personal data. You can find out if the Department hold any information by making a subject access request. If the Department does hold information about you, it will:

  • give you a description of it
  • tell you why the Department is holding it;
  • tell you who it could be disclosed to
  • let you have a copy of the information in an intelligible form

To make a request for any personal information the Department may hold, or to raise an objection about the processing it carry outs, you should put the request in writing and email it to

Alternatively, you can write to:

Data Protection Officer
Information Management Unit
Room 29, Dundonald House
Stormont Estate
Upper Newtownards Road

If, at any point, you believe the information the Department processes on you is incorrect, you can ask to have this information corrected.

If you wish to raise a complaint about how the Department has handled your data, you can contact the Department’s Data Protection Officer who will investigate the matter.

If you are not satisfied with the Data Protection Officer’s response or believe the Department is not processing your personal data in accordance with the law, you can complain to the Information Commissioner at:


Information Commissioner’s Office
Wycliffe House
Water Lane

Changes to this Privacy Notice

This privacy notice is kept under regular review. This privacy notice was last updated in Feb 2020.

How to contact the Data Protection Officer

If you want to request information about this privacy notice or the Department of Finance’s data protection policy, you can email us at or write to:

Data Protection Officer
Information Management Unit
Room 29, Dundonald House
Stormont Estate
Upper Newtownards Road